DELIVERY & RETURNS
- All deliveries in Thailand are taken care of by Flash Express delivery services, who provide an express delivery service nationwide.
DELIVERY IN THAILAND
We currently offer a special FREE delivery service across Thailand when you order more than 1,000 THB.
Regular delivery cost
- 50 THB will be charged for purchase lower than 1,000 THB
- Bangkok and Vicinity - 1-3 Business days.
- All other provinces - 2-4 Business days.
* Flash Express do NOT operate on the following days:
- Public Holidays
If you encounter any problem after receiving the product please contact us at Support@tos-thailand.com
- You have 15 days after you receive your product in order to exchange.
- Normal price or seasonal price are eligible for exchange.
- Promotion or Sales products are not allowed to exchange/return except defected by brand.
- We couldn’t accept any returns/exchanges/refunds for any Limited Edition or special products which limited to 1 quantity per customer.
- We are not allowed to refund product.
- Customer will take care both delivery costs except the mistake by brand , Please use an EMS service or recorded delivery method to return the product back to us.
- Exchanges are limited to 1 time per 1 order.
To make a return please contact our Customer Service Team via E-mail at Support@tos-thailand.com