FAQS

Where is my order?

Orders in Thailand

The delivery company will call you before delivering product to you. Please check if you have received any calls from them first.

If you haven't received any calls or your order within 14 business days, please contact us via email at Support@tos-thailand.com or call us at (662) 253-6592-96

 

Can I exchange sizes?

- Yes! You can exchange size 1 time, under the condition that you haven’t used the product and we still have other sizes of the same product available in stock. 

- You have 15 days after receiving the product to exchange sizes, any requests later than 14 days will not be accepted To arrange an exchange please contact our Customer Service Team at Support@tos-thailand.com